Hair Direct was a well-known hair replacement company that had a loyal following of customers who relied on their expertise and quality hair systems. Unfortunately, they recently closed their doors, leaving many customers wondering what happened and what their options are now.
What is Hair Direct?
Hair Direct was a leading provider of hair systems, hair replacement services, and related products. They offered a wide range of options to their customers, including custom hair systems, hair extensions, and hair loss treatments.
The recent closure of Hair Direct
In November 2020, Hair Direct announced that they would be closing their doors permanently. This news came as a shock to many of their customers, who were left wondering about the fate of their orders and payments.
Alternative Solutions for Hair Replacement
If you were a previous customer of Hair Direct, there are still options available to you for hair replacement. Here are some options to consider:
Local hair replacement clinics
Local hair replacement clinics can offer personalized solutions for hair replacement. They often provide consultations to determine the best approach for your specific hair loss needs. Check your local directories for hair replacement clinics in your area.
Online hair replacement options
There are several online hair replacement options available for those who prefer to purchase their hairpieces online. Many companies offer custom hair systems, hair extensions, and hair loss treatments. However, it’s important to research each company before making a purchase to ensure its reliability and quality.
DIY hair replacement
If you’re a hands-on person, DIY hair replacement may be the solution for you. This approach involves purchasing raw materials and building the hair system yourself. While it may require some skill and patience, DIY hair replacement can be a cost-effective solution for those on a budget.
Also Read: Buy Toupee Hair in Denmark and Netherlands
How to Recover Payment from Hair Direct?
If you were a previous customer of Hair Direct and made payments, there are a few options available to you to recover those payments.
Contacting the Hair Direct customer service:
While the company is no longer operational, it’s still worth reaching out to their customer service team to inquire about refunds or reimbursements. You may be able to get in touch with them through social media or email.
Filing a chargeback with your bank:
If you made a payment to Hair Direct using a credit card, you may be able to file a chargeback with your bank to recover your payment. Contact the bank’s customer service team for more information on how to file a chargeback.
Filing a complaint through the Better Business Bureau:
The Better Business Bureau (BBB) is a non-profit organization that aims to advance marketplace trust by setting high standards for integrity and performance. If you’re not able to reach a resolution with Hair Direct or your bank, you can file a complaint through the BBB. This may prompt the company to take action and issue a refund.
How to Get A Refund from Hair Direct?
If you are a loyal customer of Hair Direct and have paid for your hairpieces in advance, then you need to check if you are eligible for a refund. If you had any unfinished business with Hair Direct, now is the time to complete it. Here’s what you should do:
First, check if you qualify for a refund; you may do so by visiting Hair Direct’s official website. If you are eligible for a refund, follow their procedures for getting your refund. Be patient, as the process may take some time and involve numerous formalities- but rest assured that you will get your money back.
If you have written to Hair Direct, and they are not responding, don’t give up. You still have options. You can seek the help of a personal attorney, who will proceed to file a legal notice against the company on your behalf.
Seeking Legal Action against Hair Direct
If you have not received a refund or any response from Hair Direct after contacting them for help, then it’s time for you to take legal action. Here are some ways that you can proceed:
- You could start by forwarding a legal notice to the company that you are initiating legal action against them. This could prompt a response and prevent the need for a lengthy court battle.
- If things escalate, you could also consider approaching a class action attorney who can file a lawsuit against Hair Direct. This could help you receive compensation in case the company has violated any agreements that you had with them.
- If your claims are relatively low, you also have the option of filing a lawsuit in small claims court.
Transition to a New Toupee Company: Rehairsystem
If you are still trying to find your footing after Hair Direct’s closure, here’s what you should choose:
Rehairsystem.com is a premier hair replacement company committed to providing individuals who suffer from hair loss with the most comprehensive and effective hair restoration solutions available. With over two decades of experience in the hair restoration industry, Rehairsystem.com has developed a reputation for delivering exceptional results through their cutting-edge hair replacement technologies and unparalleled customer service.
At the core of their service offering is a wide range of hair replacement systems designed to cater to the unique needs of each client. These systems include hairpieces, full wigs, toppers, and extensions. The hairpieces are custom-made to fit the client’s head shape, hair texture, and color, ensuring that the final product looks and feels natural. Rehairsystem.com’s full wigs are also highly customizable, with clients being able to select from a variety of hair types, densities, colors, and styles.
Coping with Hair Loss without Hair Direct
Hair loss is a sensitive issue that you need to deal with in your own way. While hair replacement systems may offer a quick solution, other methods may help boost your confidence or help you cope more positively. Consider the following methods:
- There are natural remedies such as massaging your scalp, taking vitamins or using essential oils to promote hair growth.
- Counseling services may help you manage issues related to body image if you are struggling with self-esteem after losing your hair.
- Learn to accept and embrace your new look; you could decide to rock your natural hair or try a new style that compliments your unique look.
Hair Direct’s closure came as a shock to many loyal customers, but it doesn’t have to be the end. There are options for refunds, legal action, transitioning to a new hair replacement company, and finding alternative ways to cope with hair loss. It’s up to you to choose the best way to deal with the situation and move forward positively while discovering new coping mechanisms.